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Community


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A one-stop forum for all your banking questions

Change of OTP from sms to email

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FanaM1
Community Coordinator

Hi @Dawn1. There is a new feature that allows you to switch your OTP from SMS to email. It requires you ti be DigiMe'd in order to be able to switch it. Under settings on Internet banking, there's an option "Manage otp preference". It allows you to toggle between sms, and email. Should you have any issues, please do get in touch with us on our email [email protected], reach out to us via Twitter on StandardBankZA, Facebook on Standard Bank - South Africa or call us on 0860 123 000 option 3 then 4.

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Dawn1
Occasional Visitor

I would like to change my OTP preference from sms to my email address.  I cannot change it on the banking app I get a message to visit the branch.

 

I do not want to stand in long queues at the bank.  Can someone change it for me over the phone and which number can I call?

 

Regards

Dawn

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