Instant money voucher and pin

[Carlito1]

I never recieved the voucher and pin

[Carlito1 · Accepted solution]

I'm still waiting for my voucher and pin

[Carlito1]

Please help me get my voucher and pin winnings of r250

[SilindileMbo]

Hi 

Thank you for getting in touch.

Kindly note Instant money voucher SMS messages are received within seconds after the voucher has been successfully created.

If you created the voucher, you can check the instant money voucher number under Instant Money Manage.

To access it from the app, please follow these steps:

Open and sign into the Standard Bank App,

Click transact,

Select send,

Select and manage vouchers.

You can request that the sender provide you with the voucher number by following these steps to access their mobile app.

If the voucher is from a betting company, please get in touch with the company and request for the voucher to be resent.

For any pin-related issues, kindly contact our instant money team at 0860 466 639.

Kind regards,

Silindile.

Standard Bank Team

[stirry]

i did not receive my instant money voucher massage since from last month up untill now ,please help me to get my money back 

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@Carlito1 wrote:
I never recieved the voucher and pin

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[FanaM1]

Good day @stirry.

Thank you for contacting us.

Please keep in mind that instant money voucher SMS messages are sent within seconds of the voucher being correctly produced.

If you created the voucher, you may view the number of the instant money voucher under Instant Money Manage.

Please follow these procedures to access it through the app:

Open the Standard Bank App and sign in.

Transact by clicking the button,

Choose send.

Choose and manage vouchers.

You can request the coupon number from the sender by following these steps to access their mobile app.

If the voucher is from a betting firm, please contact them and request that the coupon be reissued.

Please contact our fast money staff at 0860 466 639 if you have any pin-related concerns.

Regards,

Fana.

Standard Bank Team

[Sbu5]

I can’t change the two instant money pin

[FanaM1]

Hello @Sbu5.

We'd want to investigate this.

Please let us know what error message you are receiving on your end. Please send any screenshots you have.

We eagerly await your response.

Regards,

Fana.

[Jadeyaseen]

Please cancel my withdrawal in my Hollywood bets account...
This is the new number...
0763191676
Please!!!!

[Thokozile_M]

Hi @Jadeyaseen,

Please reach out to the Hollywood Bet team directly for further assistance.

Or reach out to our Instant Money team on 0860 466 639 for further assistance.

Hope this helps.

Regards,

Thokozile.

Standard Bank Team

[Kgotlelelo]

Did not recieve cash send sms

[UnshoneRM]

Instant money voucher and pin

[FanaM1]

Good morning, @UnshoneRM.

Thank you for reaching out to us.

Instant Money voucher SMS messages are typically sent within seconds of the voucher being created.

If you created the voucher, you can view the voucher number under Instant Money Manage.

To access the voucher through the app, please follow these steps:

1. Open the Standard Bank App and sign in.
2. Click on "Transact."
3. Choose "Send."
4. Select "Manage Vouchers."

If you are unable to access the voucher, you may request the voucher number from the sender by following similar steps on their mobile app.

If the voucher is from a betting firm, we recommend contacting them directly to request a reissue of the voucher.

For any PIN-related concerns, please feel free to contact our Instant Money team at 0860 466 639.

Regards, Standard Bank Team