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A one-stop forum for all your banking questions
03-10-2023 01:47 PM
Good day zane3.
We appreciate you contacting us.
Please review the instructions below on how to withdraw money:
We sincerely hope the details are useful.
Regards,
Fana.
03-10-2023 10:50 AM
04-03-2021 10:30 AM
15-12-2020 03:15 PM
Experiencing exactly the same whenever I call...drums, claps and an annoying yeah, yeah, yeah....
13-08-2019 02:43 PM
ive been waiting 21min then 15min then 30min tho get hold of standard bank vehicle finance and each time they drop the call costing a lot of money on airtime when phoing on a cell phone, they clearly dont want any new bussines, why??
@ZEE3 wrote:
I have been sitting on the line listening to music since Thursday & loading airtime every hour because there is no response from your contact centre. Till now I am still calling in.
01-08-2019 10:42 AM
Hello @Rashaad128,
Please accept my apologies for this, kindly advise what you need assistance with so that we can urgently look into it. Alternatively, please forward your account details, ID number and contact details to [email protected] with the subject line "call back request" so that we can get one of our consultants to call you back.
Regards,
Mandy
29-07-2019 11:25 AM
25-06-2019 10:09 AM
03-04-2019 04:21 PM
I have sent messages on Facebook and e-mails in between my calls, but none of those have been helpful at all. Standard Bank's contact centre is the worst!!!
03-04-2019 04:17 PM
And it is more than the R200 that standard bank allows you to do it yourself so I cannot do it on the app or online.
03-04-2019 04:15 PM
I have an unauthorised debit order which went off twice on the same day from my account.
03-04-2019 09:53 AM
Hello @ZEE3,
I can understand your frustration on this, could you kindly let me know what assistance you need so that I can help you accordingly.
Kind Regards,
Mandy
02-04-2019 09:06 AM
02-04-2019 08:44 AM