Community

Share knowledge. Find answers. Ask questions.

Community

A one-stop forum for all your banking questions

It’s says my phone number is incorrect

Reply
Highlighted
Joshbrummer
New Member
I am trying to see how much money I have, I enter my phone number and it says is incorrect
0 Kudos
Reply
2 REPLIES 2
Lompies03
Frequent Visitor
I have a problem where I am receiving my OTPs on my phone but my cell banking says my number is incorrect when I log on. Also on my laptop it says my details are incorrect ??
I do not understand. I was in the bank 2 weeks ago and thought it was sorted out
0 Kudos
Reply
Community Coordinator

Hello @Lompies03,

 

Can I ask that you contact customer care on 0860 123 000 or forward your account details, ID number and contact details to [email protected] with the subject line "contact details update" so that we can look into this matter and assist you further.

 

Kind Regards,

Mandy

0 Kudos
Reply