changing cell number

[oyisasihle30]

Yes

[FanaM1]

Good afternoon, @Lawr.

Thank you for reaching out.

There is a new feature that allows you to switch your OTP from SMS to email.

It requires you to be DigiMe'd to be able to switch it.

Under settings on Internet banking, there's an option called "Manage OTP preference.".

It allows you to toggle between SMS and email.

Should the email not be on any of your banking profiles, our team will not be able to assist.

Please send us the below documents to enable us to assist you further.

front and back of your card.

3 specimen signatures

-Copy of ID and passport.

letter confirming the email address you need to change the OTP's to and the card number you use for internet banking.

Upon receipt of all correspondence, our team will assist you effectively.

Forward them to [email protected] for immediate assistance.

Kind regards,

Standard Bank Team.

[Lawr]

Cant change via online i want opt

[Lawr]

Send my opt

[Lawr]

Hello

[FanaM1]

Good morning, @Fanie12345.

Thank you for reaching out.

Contact numbers are changed by our branch as per the banking policy.

The reason for this is to ensure that the details provided are correct, and there is a form you need to fill out for confirming a contact number change so that the process is seamless.

Kind regards,

Standard Bank Team

[Fanie12345]

Help to change cell phone number asap

[FanaM1]

Good morning, @JJSpies.

Thank you for bringing this to our attention.

Kindly note that our branch changes contact numbers in accordance with banking policy.

This is done to check that the information provided is correct, and there is a form you must fill out to confirm a contact number change so that the procedure runs smoothly.

Thank you very much,

Team Standard Bank

[JJSpies]

me also please

[FanaM1]

Good day, @Katlego_08471.

We appreciate you reaching out to us.

Please bring your ID card and bank card to the closest branch to unlock your card.

Our branch personnel is the only ones who can unlock ATM pins.

With regards,

Team Standard Bank

[Katlego_08471]

How do I reset my debit card pin

[FanaM1]

Good day, @Koospriem.

Thank you for bringing this to our attention.

Kindly note that our branch changes contact numbers in accordance with banking policy.

This is done to check that the information provided is correct, and there is a form you must fill out to confirm a contact number change so that the procedure runs smoothly.

Thank you very much,

Team Standard Bank

[Koospriem]

Hello I'm koos Priem from Aberdeen and I've lost my cell phone number

[FanaM1]

Good afternoon, @maroelette.

Thank you for bringing this to our attention.

Kindly note that our branch changes contact numbers in accordance with banking policy.

This is done to check that the information provided is correct, and there is a form you must fill out to confirm a contact number change so that the procedure runs smoothly.

Thank you very much,

Team Standard Bank

[maroelette]

0631700117

[maroelette]

Want to change my number

[FanaM1]

Good morning, @mpumi1903.

Thank you for bringing this to our attention.

Kindly note that our branch changes contact numbers in accordance with banking policy.

This is done to check that the information provided is correct, and there is a form you must fill out to confirm a contact number change so that the procedure runs smoothly.

Thank you very much,

Team Standard Bank

[mpumi1903]

0686813491

[FanaM1]

Good afternoon, @Lancelotjohn.

Thank you for bringing this to our attention.

Kindly note that our branch changes contact numbers in accordance with banking policy.

This is done to check that the information provided is correct, and there is a form you must fill out to confirm a contact number change so that the procedure runs smoothly.

Thank you very much,

Team Standard Bank

[Lancelotjohn]

0742931675