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A one-stop forum for all your banking questions
03-03-2017 11:44 AM
call :0860123107
01-03-2017 05:38 PM
01-03-2017 10:08 AM
17-02-2017 11:02 AM
Hi,
To cancel or reverse your debit order, please visit your nearest branch to have them reversed.
17-02-2017 08:27 AM
17-02-2017 08:23 AM
04-02-2017 08:11 PM
14-12-2016 08:10 AM
Hi lwazimahasela, please call 0860 101 341 for any Debit Order Reversal.
14-12-2016 07:15 AM
07-12-2016 07:53 AM
06-12-2016 10:33 AM
Hi Muhluri0715,
Unfortunately to reverse a debit order you would have to call the call centre as the process needs to be verified. Please call 0860123000 for assistance with that.
Regards,
Standard Bank Team
06-12-2016 10:19 AM
06-12-2016 10:18 AM
28-11-2016 07:51 AM
Hi, this functionality is not available yet, I will escalate your feedback to our development team.
26-11-2016 02:31 AM
15-11-2016 12:16 PM
Call 0860 101 341 for any Debit Order Reversal, the money is back in your account within 48hours.
04-11-2016 08:42 AM - last edited on 22-11-2018 10:10 AM by MandyP
Hello there,
Please be advised that the bank regards the safety and security of our customers as crucial and has a zero tolerance approach to fraud of any nature. Customers who notice an unauthorised debit order on their accounts are encouraged to contact their bank immediately to reverse the transaction. This can be done at a branch or through the call centre on 0860 123 000. There are no fees associated with this reversal as long as the transaction is reversed within 40 days of the transaction taking place. Customers who feel that they have been incorrectly debited or charged for a service that they did not subscribe to should also contact the company directly to stop any future debit orders. Customers are also encouraged to lay a criminal complaint with the South African Police Service. In turn, Standard Bank does report any suspicious transactions under strict regulatory guidelines to the relevant authorities.
Regards.
03-11-2016 06:37 PM
02-11-2016 01:59 PM
Hi,
Please call our Self service Banking Helpdesk on 0860 238 837 for assistance.
02-11-2016 09:05 AM