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Community


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how to cancel or reverse a debit order

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deejay
Visitor
XpNish
New Member
Call this number 0860101341 During working hours...Speak to a consultant and have the exact amount ready which you want to stop. Quick response.
wwhlamyviolet
Regular Visitor
How to cancel or reverse a debit order
ilanampiti
Community Coordinator

Hi,

To cancel or reverse your debit order, please visit your nearest branch to have them reversed. 

Conzaconza7
New Contributor
How to cancel or reverse a debit order on my phone
Conzaconza7
New Contributor
How to cancel or reverse a debit order
nelsonlaviano45
Occasional Contributor
StandardBank
Community Coordinator

Hi lwazimahasela, please call 0860 101 341 for any Debit Order Reversal.

lwazimahasela
New Member
How to cancel or reverse a debit order
StandardBank
Community Coordinator

Hi Muhluri0715,

 

Unfortunately to reverse a debit order you would have to call the call centre as the process needs to be verified. Please call 0860123000 for assistance with that.

 

Regards,

Standard Bank Team

muhluri0715
New Contributor
I am almost 1200.km.away from town and I could only go there tomorrow
muhluri0715
New Contributor
Good day I need to do reversal and stop the debit from my acco
StandardBank
Community Coordinator

Hi, this functionality is not available yet, I will escalate your feedback to our development team.

lutendom
Occasional Visitor
Capitec has a reversal option on their app. You'd think all that money we pay monthly is for some actual service delivery. Nxah. Fyi when Capitec bank gives us the business banking option I'll be first in line.
Jazzman
New Contributor

Call 0860 101 341 for any Debit Order Reversal, the money is back in your account within 48hours.

StandardBank
Community Coordinator

Hello there,

 

Please be advised that the bank regards the safety and security of our customers as crucial and has a zero tolerance approach to fraud of any nature.  Customers who notice an unauthorised debit order on their accounts are encouraged to contact their bank immediately to reverse the transaction. This can be done at a branch or through the call centre on 0860 123 000. There are no fees associated with this reversal as long as the transaction is reversed within 40 days of the transaction taking place. Customers who feel that they have been incorrectly debited or charged for a service that they did not subscribe to should also contact the company directly to stop any future debit orders. Customers are also encouraged to lay a criminal complaint with the South African Police Service. In turn, Standard Bank does report any suspicious transactions under strict regulatory guidelines to the relevant authorities.

 

Regards.

priscillamonyan
Visitor
How long does it take to get a reversed debit order
StandardBank
Community Coordinator

Hi,

 

Please call our Self service Banking Helpdesk on 0860 238 837 for assistance.