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Community


Share knowledge. Ask questions. Find answers.

Community

A one-stop forum for all your banking questions

how to cancel or reverse a debit order

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Renee3
New Contributor
I want to cancel African Bank debit order
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Renee3
New Contributor
I want to cancel African Bank debit order please.
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US03sarahbodibe
New Contributor
How do i reverse a debit order?
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US03sarahbodibe
New Contributor
Reply to this question quickly please
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ilanampiti
Community Coordinator

Hello US03sarahbodibe,

You can cancel or reverse a debit order on the app for under R200, if it for an amount more than R200, please email your query to [email protected] for assistance, including your contact details. 

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Motebang92
New Member
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Halalisani
New Member
I would like to cancel my notice deposit with immediate effect
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Yusuf417
New Contributor
A business called creditgenie debited R395 from my account without my concent or knowledge I emailed them asking for my money back can you please help me reserve that debit order and block them from ever doing that again
Much appreciated
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PWLakeland
New Contributor
How to reduce standing order?
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Angie20
New Member
Hi I made a payment vin July into a wrong account how can you help me deposit it into the right account please
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Ndabukelana
New Member
How Do I get my 3months bank statement
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MandyP
Community Coordinator

Hello @Ndabukelana,

 

Please be advised that you can have your 3 or 6 months bank statement sent to you through your mobile banking app. All you need to do is follow these steps in order to get the document:

 

  • Log onto the app,
  • Tap on the tile that shows your account details and balance,
  • Under "Your documents", select "view" and choose between a 3 or 6 months statement as suitable to you.

Regards,

Mandy

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zikode1
New Member
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Francisco
New Contributor
The branch near me is closed and to drive to nearest branch just to go and reverse R150 does not make sense. The amount of the money to be reversed comparing the risk and time will it take to get to other branch.
Please implement the system so that we can be able to reverse unauthorized debit orders
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Francisco
New Contributor
The branch near me is closed and to drive to nearest branch just to go and reverse R150 does not make sense. The amount of the money to be reversed comparing the risk and time will it take to get to other branch.
Please implement the system so that we can be able to reverse unauthorized debit order.
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Sanele4123
Occasional Visitor
I wanna to cancel my debit order
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Ziphozenkosi1
Occasional Visitor
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Welcome
Visitor
Login into your app manage card
Reverse debit order then choose account you need to do a reverse in.
It show all your debt that went through then you touch the debt you want to reverse :done
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zshondlane
Occasional Visitor

How many hours does it take to get the money back if you reversed the debit order.

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Chief58
New Member
Hi guys pls help me I need to make a emergency transaction today on my stop order how do I do it m
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